1. Introduction

At Grafotics, we strive to provide the best services. This Refund Policy explains the conditions under which refunds are applicable.

2. Eligibility for Refund

Refunds are only applicable under the following conditions:

• Service was not delivered as promised due to an error on our part.
• The customer has reported an issue within 7 days of purchase.
• Technical issues that prevent the service from functioning correctly, and we are unable to resolve them.

3. Non-Refundable Cases

We do not offer refunds in the following situations:

• Change of mind after purchase.
• Failure to use the service as intended.
• Refund requests made after 7 days from the purchase date.

4. Refund Process

To request a refund, contact us at info@grafotics.com with your order details. We will review your request and process eligible refunds within 7-10 business days.

5. Changes to This Policy

Grafotics reserves the right to modify this Refund Policy at any time. Updates will be posted on this page.